Terms and Conditions for FFE.pro

Last updated: January 14, 2026

1. Company Information

These Terms and Conditions ("Terms") govern your use of services provided by VELARA INNOVATION LAB, S.A.P.I. DE C.V. (RFC: VIL221212CE5), with its principal office located at Calle Tuxpan 63, Int 402, Col. Roma Sur, Cuauhtémoc, Ciudad de México, C.P. 06760.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

3. Services

VELARA INNOVATION LAB provides AI strategy consulting, process automation, custom AI solutions, digital transformation services, training workshops, and ongoing support services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

4. Intellectual Property

All content, materials, and intellectual property provided by VELARA INNOVATION LAB, including but not limited to software, documentation, designs, and methodologies, remain the exclusive property of VELARA INNOVATION LAB unless otherwise agreed upon in writing. Custom solutions developed specifically for clients may be subject to separate intellectual property agreements as outlined in individual service contracts.

5. Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for service delivery.
• Maintain the confidentiality of any access credentials provided.
• Use our services in compliance with all applicable laws and regulations.
• Not use our services for any unlawful or prohibited purposes.

6. Payment Terms

Payment terms are established in individual service agreements. Unless otherwise specified, invoices are due within 30 days of receipt. Late payments may incur additional fees. All fees are non-refundable unless otherwise stated in your service agreement.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of our business relationship. This obligation continues even after the termination of services.

8. Limitation of Liability

To the maximum extent permitted by law, VELARA INNOVATION LAB shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or meet your specific requirements.

10. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination, you remain responsible for any outstanding fees for services rendered.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Mexico City, Mexico, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms and Conditions, please contact:

VELARA INNOVATION LAB, S.A.P.I. DE C.V.
Calle Tuxpan 63, Int 402
Col. Roma Sur, Cuauhtémoc
Ciudad de México, C.P. 06760
Email: legal@velara.mx